Billing
Billing home
See at a glance how much waits in each billing queue, from charges to review to remittances to post, and open the queue to work it.
Open Billing in the main menu to land on the billing home. Each tile counts what waits in one work queue at the location picked at the top of the menu (all your locations when none is picked), and opens that queue when you click it. Hover the information icon on a tile to read what it counts.
Tiles#
| Group | Tile | Counts | Opens |
|---|---|---|---|
| Charges | Charges to review | Draft charges from finalized visits | Charge review |
| Charges | Held charges | Charges on hold until something is fixed | Charge review |
| Charges | Ready to bill | Released charges not on a claim yet | Charge review |
| Claims | Claims to scrub | Draft claims | Claims |
| Claims | Ready to submit | Scrubbed claims waiting to be sent or printed | Claims |
| Claims | Corrections | Billed claims a visit addendum changed | Claim corrections |
| Follow-up | Rejections | Claims the clearinghouse or a payer rejected | Rejections |
| Follow-up | Unmatched messages | Clearinghouse messages that matched no claim | Rejections |
| Follow-up | No response | Sent claims with no payer answer past their follow-up days | Claim follow-up |
| Follow-up | Denials | Open, in-progress and appealed denials, with the follow-ups due | Denials |
| Follow-up | Missed visits | Late cancels and no-shows waiting for a fee decision | Missed-visit fees |
| Payments | Remittance claims to post | Claims on received remittances that did not post themselves | Remittances |
You see only the tiles for queues your role can work. Rejections and Unmatched messages appear when your clinic has electronic claims.
Charge review itself is the next page in the Billing panel.